Frequently asked questions
How much does an appointment system for a massage practice cost in the Netherlands?
On fixed plans the amount depends on the package and the number of staff. SuperSaaS charges €7 for up to 100 future appointments and €14 for 300, Zolmi asks 20 on START or 30 on PRO for one therapist, with no currency shown, and Salonized Pro sits at €59. CelerBook works without tiers: the core features (24/7 booking, multi-staff calendar, automatic confirmation emails) for €0.25 per appointment, capped at €30 plus €5 per additional staff member. A solo therapist with 70 appointments pays €16.25.
Is there cheap massage software for a single-person practice?
Yes, and for a quiet practice CelerBook is not always the cheapest. SuperSaaS is a general booking tool and costs €7 per month ex VAT for up to 100 future appointments in your calendar, or €14 for 300 (supersaas.com, checked on 11 September 2026). How many you need depends on how far ahead clients book. EsSalon costs €22.90 per month ex VAT with the add-ons for online booking. With CelerBook you pay €0.25 per appointment: €8.75 at 40 appointments, €11.25 at 50. Below 33 appointments a month you pay less than SuperSaaS at €7, and against EsSalon the break-even point is around 96 appointments. Client notes and automatic confirmation emails are included, the cap is €30 plus €5 per additional staff member and the first 5 appointments are free every month.
How much does CelerBook cost for a massage practice?
CelerBook costs a massage practice €0.25 per appointment that takes place, capped at €30 plus €5 per additional staff member. A solo practice never goes above €30; with 2 therapists it is €35. At 20 appointments you pay 5 free plus 15 × €0.25 = €3.75. At 100 appointments that is €23.75. At 200 appointments in a two-therapist studio you hit the €35 cap. No Starter or Pro tier. There is nothing to download and the first 5 appointments each month are free.
Is there a setup fee on massage appointment software?
Salonized and CelerBook charge no setup fee. At CelerBook the first 5 appointments every month are also free, so each month you only pay from appointment 6 onwards. The €0.25 per appointment rate, capped at €30 plus €5 per additional staff member, only applies to appointments that actually take place. No contract.
What is an alternative to SuperSaaS for a massage practice?
SuperSaaS is a general booking tool also used by massage practices, with €7 per month for up to 100 future appointments and €14 for 300. Alternatives with salon-specific flows are CelerBook (€0.25 per appointment, capped at €30 plus €5 per additional staff member), Salonized Pro (€59 a month plus €7.50 per additional staff member) and Zolmi (30 plus 5 per extra therapist, no currency stated on their site). For a solo practice with 60 appointments a month CelerBook costs €13.75; whether that beats SuperSaaS depends on how many future appointments sit in the calendar, not the monthly count. No contract.
Comparing massage software: what is cheaper than Zolmi?
Zolmi has two tiers, in a currency their site does not show: START at 20 plus 3 per extra staff member and PRO at 30 plus 5. For a two-therapist practice that is 23 or 35. Cheaper than PRO are EsSalon at €15.95 plus €6.95 for online booking, SuperSaaS at €7 for up to 100 future appointments and CelerBook at €0.25 per appointment, capped at €30 plus €5 per additional staff member. For a two-therapist practice with 100 appointments CelerBook costs €23.75 versus €35 at Zolmi PRO. Against START it makes no real difference: that plan costs 23 and is slightly cheaper if it covers what you need. No contract.
Can I set custom durations per treatment in massage software?
Yes. CelerBook lets you set any duration in whole minutes per service, not just round five-minute steps, plus a different duration per therapist. A 60-minute relaxation massage can be 75 minutes for a junior and 50 for a senior. That override counts once the appointment is in the calendar; the free slots on your booking page are still calculated from the default duration. Sports massage 30 minutes and hot stone 90 minutes coexist without conflict. There is no cap on how many services you create. No contract.
Does online booking for massage work 24/7 at night too?
Yes, online booking for a massage practice runs 24 hours a day, 7 days a week, even at night when the practice is closed. CelerBook respects per-therapist working hours and blocks closed times automatically, so clients see no slots on rest days. A hard Dutch figure on evening bookings does not exist; what circulates comes from booking platforms themselves. What Statistics Netherlands does measure: 46 percent of Dutch people booked a GP appointment online in the first half of 2022. Different sector, same people, and they do it when the day is done. No contract.
Which massage software supports automatic SMS reminders?
Automatic SMS reminders for massage are fully active in CelerBook. The rate is €0.11 ex VAT per appointment with SMS enabled, on top of the €0.25 platform rate, not capped. Confirmation emails are standard in the rate with no Pro tier; a reminder ahead of the appointment runs over SMS only. Twilio delivers the message, international numbers work. No contract.
How do I track allergy and injury information for massage clients?
CelerBook has a free-form note field on every client card where you keep allergies, injuries and previous treatments per client, and the therapist reads it on the client card before the appointment. If you handle medically relevant data and fall under the WGBO, the retention term is 20 years from the last change in the file (article 7:454 paragraph 3 of the Dutch Civil Code), hosted at Hetzner in Germany. Access and deletion within 30 days. The rate stays €0.25 per appointment.
How do I store massage client data GDPR-compliant?
Storing massage client data GDPR-compliant requires EU hosting, a data processing agreement and clear retention periods. CelerBook hosts data at Hetzner in Germany; the data processing agreement is part of the terms and you receive it on request. The practice is the data controller; the software vendor is the processor. The WGBO requires 20 years from the last change in the file (article 7:454 paragraph 3 of the Dutch Civil Code, since 1 January 2020), and tax data requires 7 years. Access and deletion requests within 30 days. No contract.
How does a no-show policy work for long massages?
A Dutch massage practice may charge a no-show fee for long massages provided the policy is clearly shown upfront. Dutch law sets no fixed percentage: article 6:237(i) of the Civil Code allows reasonable compensation for loss suffered or profit forgone, and the consumer authority ACM states that the amount must be reasonable. In our own sample of 28 Dutch salons, 15 of the 22 that state an amount charge the full price for a no-show, and that is the hardest to defend in a dispute. CelerBook puts the no-show policy on its own page of your booking site and has the client tick a box for it at checkout. The confirmation email itself does not carry it. Clients pay in the practice, so the fee is invoiced afterwards. No contract.